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Service Center

Our complete service department specializes in jewelry repair, restoration, remounting, resetting, and custom jewelry design. We offer limited servicing on some watches.

watch battery replacement starts at $20

Dell Williams' service center employs master jewelers who have the bench skills and
intuitive design sense to make your jewelry dreams come true. Wedding rings, anniversary gifts, and sentimental keepsakes all deserve a unique touch, and we love the opportunity to help make this happen.If you have something special in mind, please stop by and let us show you what is possible.

  • Repairs Offered
    Watch battery replacement done on the premises for most brands, while you wait. We do not guarantee water resistance; pressure testing is done off-premises. Watch battery replacement starts at $20 Watch bracelet sizing and adjustments Watch strap and bracelet replacement Ring sizing Stone replacement Stone polishing Pearl and bead re-stringing Engraving
  • Jewelry Care & Maintenance
    We recommend you bring in your jewelry for cleaning and inspection every six months. Our jeweler will examine your piece(s) to help prevent any possible damage to or loss of your gemstone(s). Our basic cleaning and inspection service is complimentary.
  • Appraisals
    Dell Williams offers appraisals on fine jewelry and most timepieces. Appraisals are done by appointment. Each appraisal takes time to be completed. Please call 831.423.4100 for more details and rates.
  • Engraving
    We will happily engrave your purchase* for an additional fee. Pricing starts at $20 and turnaround time varies. Call for more details. *Many items are not able to have engraving. We do not engrave on crystal or glass

Service Center Hours

Open Monday through Friday 10am to 5pm

CLOSED on Saturday (but you may still drop off or pick up items)
No appointment necessary

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