Question 1

Repairs Offered

Accepted Answer

Watch battery replacement done on the premises, for most brands, while you wait. (we do not guarantee water resistance; pressure testing done off-premises)   Watch battery replacement starts at $20   Watch bracelet sizing and adjustments   Watch strap and bracelet replacement Ring sizing   Stone replacement   Stone polishing   Pearl and bead re-stringing   Engraving

Question 2

Jewelry Care & Maintenance

Accepted Answer

We recommend you bring in your jewelry for cleaning and inspection every six months. Our jeweler will examine your piece(s) to help prevent any possible damage to or loss of your gemstone(s). Our basic cleaning and inspection service is complimentary.

Question 3

Appraisals

Accepted Answer

Dell Williams offers appraisals on fine jewelry and most timepieces. Appraisals are done by appointment. Each appraisal takes time to be completed. Please call 831.423.4100 for more details and rates.

Question 4

Engraving

Accepted Answer

We will happily engrave your purchase* for an additional fee. Pricing starts at $20 and turnaround time varies. Call for more details. *Many items are not able to have engraving. We do not engrave on crystal or glass

Sarah Graham metalsmithing

October 24 - 25

Service Center

Our complete service department specializes in jewelry repair, restoration, remounting, resetting, and custom jewelry design. We offer limited servicing on some watches.

Effective June 1st, watch battery replacement starts at $20

Service Center Hours

Purchase Policies